How can I return products?
How can I complain about a product?
If a product should feature a fault you can make a complaint about it under the following prerequisites through our customer service. read more
How can I return several orders in one go?
If you would like to return several orders together, please enclose all return forms with the parcel. read more
How can I revoke my purchase?
How will my money be refunded?
How can I exchange products?
How long may products be returned?
No goods return form is enclosed with my parcel – What can I do?
Which costs will be incurred with a return?