Delivery & Shipping


How will my orders be shipped?

Your orders are served by DHL in Germany and by in Austria. International shipping read more

How can I view the shipment status of my order?

In order to track the shipment of your ordered HÖGL products you will receive an email after shipment with the tracking number. read more

For which countries is a delivery possible?

Shipping is only possible to Germany, Austria and selected European countries.  read more

How long does the delivery take?

Below is an overview of the shipping countries with the respective delivery times (with perfect conditions, no incorrect address, delivery delay). Depending on the place of residence in the shipping country, there may be 1-2 days delay. (Indication in working days) read more

What should I do if my parcel is damaged or articles are missing in my parcel?

If products are missing in your order or have been damaged please contact our customer service. read more

What means "Collection by Customer"?

Currently, we only ship products from our online shop to Austria, Germany and selected European countries. read more

Should you not have found the answer to your question our customer service would be pleased to assist you.