What means "Collection by Customer"?

Currently, we only ship products from our online shop to Austria (Post.at), Germany (DHL) and selected European countries.

Collection by customer:
According to the Geo Blocking law, which has been in force since December 2018, we offer customers from all over the EU the opportunity “collection by customer”.

Here you can place an order, which is not sent to one of the aforementioned countries.

Please enter the following data under the first step “Shipping” of the shopping cart:

Email Address, Name Prefix, First Name, Last Name, Phone Number: your data

Company: HÖGL shoe fashion GmbH

Street Address: Joseph-Lorenz-Straße 1

ZIP/Postal Code: 4775

City: Taufkirchen/Pram

Country: Austria

Please select the desired payment method in the second step “Review & Payments”. Then deselect the field “My billing and shipping address are the same”.

You can than enter your EU address as the billing address and click on “Update”. Please complete the order by clicking on “Place Order”.

We will contact you afterwards via email, to arrange the pick up at the following address:

HÖGL shoe fashion GmbH
Joseph-Lorenz-Straße 1
4775 Taufkirchen
Austria

The pick up can be done by yourself or through a shipping service of your choice.

Please note that shipping via a third party must be organized and paid by yourself.

Please contact our customer service in case of further questions:
+43 7719 8811 200
service@hoegl.com

Mon - Thu 8.00am - 5.00pm
Fri 8.00am - 1.00pm

If you have not found the answer to your question, our customer service is happy to help.

Contact