The return form and the return label are enclosed with the parcel in the invoice envelope. If the goods return form is missing in your parcel, please contact our customer service:
We will then send you a new return form by email without delay.
No goods return form is enclosed with my parcel – What can I do?
We will then send you a new return form by email without delay.
Should you not have found the answer to your question our customer service would be pleased to assist you.